DELIVERY METHODS
- By Nova Poshta: address delivery, to a branch or post office. We will ship on the same day (Mon-Fri) if we receive payment to the account before 3:00 p.m.;
- Ukrposhta: to the branch.
WARNING! The minimum order amount is UAH 150. Orders are sent only upon prepayment (from UAH 100 or the full amount).
SHIPPING COST
- According to the tariffs of the carrier;
- Return delivery of money transfers by Nova Poshta, Ukrposhta is paid by the buyer.
METHODS OF PAYMENT
- Transfer to an IBAN bank account;
- In cash upon receipt of the goods (advance payment of UAH 100);
- To the account (for legal entities);
- Payment by QR code.
Importantly! When receiving your order at the post office or when it is delivered by courier, check the product in detail for various defects/stains, etc. If you discover the lack of a product immediately upon receiving it, you can refuse it and send it back. In this case, all logistics costs are borne by the Seller. The return of the product may be refused if the defect/contamination, etc., was discovered already after receiving the parcel.
Dear buyers! Due to the increase in the volume of sales and the physical impossibility of tracking each shipment, our company has connected the AUTORETURN service. The service provides for the automatic return of the shipment that was stored in the department in accordance with the established individual storage terms (except non-working days and holidays), and was not collected by the Recipient.
Parcel storage at the "Nova poshta" branch, "Ukrposhta" branch
Please note that the parcel is stored at the branch for 7 working days , but on the 7th it is already processed for return to the sender. Therefore, it is necessary to receive the parcel no later than the sixth day after its arrival at the branch. If you do not have time - please write to us, or log in to the application or the carrier's own office and make an application for storage extension.
If the customer did not receive the parcel on time and it returned to us, the cost of all freight movements is paid by the buyer.